Returns & Exchanges

At Western Tack & Saddle Store, we stand behind the quality of our gear and offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you and your horse are perfectly equipped.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.

• 2.
  Prepare the Gear

  Carefully pack your items, ensuring all tags are attached and saddles or tack are free of horse hair, dirt, or signs of wear to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects the equipment, we will process your refund or exchange within 5-7 business days to your original payment method.